Indonesia Flooring Products comes with a warranty on residential use covering materials and manufacturing defects. The warranty starts on the date of purchase. To make a warranty claim, an original dated invoice, containing the store/distributor stamp must be submitted along with an official complaint form.
What is covered under the Warranty?
Guarantee against water is 100% and will not swell even if exposed to water frequently, but should not be immersed in water for a long time.
Surface scratch resistance will decrease over a long period of time (15 years) when used under normal household/commercial conditions.
Color and stain resistance such as coffee, soda(coca cola/pepsi), tomato sauce, red wine, fruit, etc.
What is not covered under the Warranty?
an example of an outdoor / outdoor application, because this product is only for indoors / indoor.
Damage caused by:
Scratches caused by lack of/no protection on all furniture/furniture/table/chair footwear.
The kick/jump of the heel of the shoe.
Friction with shoes/sandals containing sand.
Exposed to hard floor cleaners (porstex), air conditioner cleaning fluids, glue on wallpaper, alteco glue, wall paint, other harsh chemicals.
Natural disasters (Fire, Earthquake, etc.)
Incorrect installation method if the installation is not from our team.
What is not included in the Warranty?
Indonesian flooring only covers the replacement of damaged goods and does not reimburse for labor costs and/or other costs other than the flooring itself.
The service for unloading damaged floors will be charged to the consumer.
STONE PLASTIC COMPOSITES
RIGID VINYL CORE